Returns & Exchanges
At Custom Snappies, we want you to love your fashion-forward purchases, which is why we offer a hassle-free 30-day return policy for all unworn and unwashed items. If your order isn't a perfect fit, we are committed to making the exchange or refund process as smooth as possible.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email to ensure your package is tracked and insured.
Package Your Items
Place the items in their original packaging with all tags attached, securely seal the box, and affix the return label to the outside.
Drop Off and Refund
Drop your package at any authorized carrier location; once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing